What is a Digital Workplace?

A digital workplace is an always-connected environment that provides instant access to everything employees need to get their tasks done. It’s an understanding that work is now a location-agnostic event that can happen at any time on any device. Digital workplace initiatives are all about how technology is transforming the type of work employees perform, as well as where and how work gets done.


Everything You Need to Know About Digital Workspace

  • Overview of Digital Workplace
  • Benefits of the digital workplace
  • How Digital workplaces help improve employee experience in organizations?
  • The Digital workplace framework
  • What are the different Digital workplace components?
  • Top Reasons to build a Digital Workplace
  • Challenges of a Digital Workplace
  • Why choose Whatfix as your digital workplace solution?

Overview of Digital Workplace

One of the biggest shifts that the Covid-19 pandemic has brought about in the economic world is the way people work and where they work from. Due to the immense shift towards remote work post COVID, the workplace is no longer a physical space, an office, or a desk that employees occupy during regular office hours. Today’s always-connected, instant-access environment has blurred the difference between the physical office space and the place where work is done.

Remote work and a dispersed workforce are the major reasons why workplaces are becoming digital. And as workplaces become more digital, employees are communicating and collaborating in unprecedented ways. Hence, in order to reflect their staff’s changing work ways, leading organizations are starting to implement a new working environment called the digital workplace. Learn more about the dam system.

Benefits of the Digital Workplace


Millennials make up the largest block of the U.S. labor force and a digital workplace is key to attract, retain, engage and motivate this generation. This is because the Digital workplace allows employees to work on their choice of devices to facilitate the modern workstyle.

Also, employee content and data are securely embedded in the collaboration tools (like Asana, Zoom, Microsoft OneDrive, etc.) and cloud storage, making it easier for users to access data from any device, irrespective of the place they are working from. Access to this data increases efficiency and drives employee productivity. These collaboration tools allow easy access to virtual meetings, removing the barriers of time, location, and devices. This flexibility provided by Digital Workplace lays a greater work-life balance for the employees, boosts employee engagement and enables them to work remotely with optimum productivity.

Improved Communication And Collaboration

Almost 86% of employees and executives blame lack of collaboration and communication for workplace failures, according to SmallBizGenius.

Since communication and collaboration play a major role in getting work done across an organization without any hiccups, digital workplace initiatives provide a virtual business space for your team members to be aware of what’s going on in the company. It allows teammates to keep in touch with each other at all times even when they are outside the office.

Information Access

Have you ever wasted your productive time looking for a doc your colleague emailed you last month or the Dropbox folder you put your sales pitch in?

Searching for information at the time of need can be a tricky business since all your important work documents are scattered over Google Drive, OneDrive, email attachments, and PC folders.

Digital workplaces handsomely provide a solution to this problem by allowing team members to gather all of their content and information in one place. A central location for all files, documents, weblinks, and other rich media makes it easier for employees, irrespective of their location to access information from any device whenever needed.

Increased Efficiency

Did you know that work overload can decrease employee productivity by 68% because they feel they don’t have enough hours in the day to complete their tasks?

Since running a business in 2020 is all about being efficient and achieving more in less time, the Digital workplace is the need of today. A digital workplace can help increase productivity by getting rid of commute times, time spent searching for information, as well as time spent on other administrative tasks that can be done quickly with technology.

Knowledge Management And Sharing

Imagine your operations director with years of experience decides to switch to another place or retires? They take the knowledge, which is extremely useful in teaching new hires about the ins and outs of your business processes, with them and it becomes an uphill battle for you to lay the foundation of an efficient workforce.

In fact, Fortune 500 companies lose roughly $31.5 billion a year by failing to share knowledge, according to Bit.AI. Well, that’s a lot of money if you ask me!

A Digital workplace uses software like knowledge management systems that allow organizations to preserve this valuable knowledge and experience of senior managers even after they are no longer a part of the organization. With these systems, your employees can easily access this information at the time of need and continue working without any hiccups.